Zu dieser Karteikarte gibt es einen kompletten Satz an Karteikarten. Kostenlos!

Just Click on Below Link To Download This Course:

https://www.devrycourses.com/product/devry-gscm-588-week-3-discussion-dq-1-dq-2-latest/

dq 1
Kano Model (graded)
Explain how the Kano model can help organizations plan for and satisfy different types of customer groups. How might the Kano model help an organization define quality?
dq 2
Supplier Quality and the Voice of the Customer (VOC) (graded)
Explain the VOC concept, then link VOC to the supplier relationship with the receiving organization. Discuss the advantages and disadvantages of practicing VOC in this manner, taking into account areas in which mistakes in VOC can have detrimental results.