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15
what do you do if you made an mistake?
ensure patients well being
establish what went wrong and whz
identify system failure and report them
recognise personal factors
talk it over iwth a trusted colleuge
express sincere regret
share feelings with pateint
establish what went wrong and whz
identify system failure and report them
recognise personal factors
talk it over iwth a trusted colleuge
express sincere regret
share feelings with pateint
