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dq 1
Mediating a Dispute (graded)
Joe must mediate a dispute between Sally and Fred to encourage them to work together on a project. Read the case on page 250 and respond to the following question.
How successful was Joe in facilitating a process for mediating the dispute without imposing his own outcome on the parties?
dq 2
Confronting an Employee (graded)
Joe must address concerns raised by Tamiko regarding the way she has been treated by Fred Staid and men on the delivery team.Read the case on page 300 and respond to the following question.