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(TCO 8) More than 90 percent of business organizations provide training in ___ for their employees.
Telephone operation
Cash register operation
Interpersonal communication
Leadership
(TCO 8) Which of the following could be an obstacle to the achievement of goals in the interview?
An uncomfortable setting and an inconvenient time for the interview
Sufficient preparation by the interviewer
The interviewee talking enthusiastically
Willingness to contribute on the part of the reviewer