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10
13) Robert Katz identified three essential skills that managers need to have in order to reach their
goals. What are these skills?
A) technical, decisional and interpersonal
B) technical, human, and conceptual
C) interpersonal, informational and decisional
D) conceptual, communication and networking
E) human, informational and communication
goals. What are these skills?
A) technical, decisional and interpersonal
B) technical, human, and conceptual
C) interpersonal, informational and decisional
D) conceptual, communication and networking
E) human, informational and communication
b (exam)
Flashcard info:
Author: mariagrau25
Main topic: Business Economics
School / Univ.: Hanze Hogeschool
City: Groningen
Published: 12.04.2010
Robert Katz identified technical skills, human skills, and conceptual skills as the three essential managerial skills required to effectively perform and reach organizational goals. Great breakdown of Katz’s managerial skills—technical, human, and conceptual. These truly form the foundation of effective leadership in any organization. Just like running an http://excelafricanfoods.com/, a manager needs technical know-how, strong people skills, and the ability to see the bigger picture to ensure everything runs smoothly and customers leave satisfied.