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dq 1

Conflict Examples in the Workplace (graded)
Let’s share with each other some examples of conflict situations that you have witnessed in the workplace. Please use positions and titles rather than names of specific individuals. What kind of conflicts are these examples, and how did the conflicts develop? What were the results?
dq 2
Confrontation Versus Cooperation (graded)
After reading the case on Page 13 (Confrontation vs. Cooperation), respond to the following question:
Should Joe take a positional bargaining approach and hold fast on the store’s policy? Explain your rationale.