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All main topics / BWL / Human Side of Innovation

HSI - Core (53 Cards)

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Definition Champion
"… a man willing to put himself on the line for an idea of
doubtful success. He is willing to fail. But he is capable of using any and every means of informal sales and pressure in order to succeed."

“Champions are defined as individuals who informally emerge in an organization and make a decisive contribution to the innovation
by actively and enthusiastically promoting its progress through the critical organizational stages.”
Tags: champion, deck 2, Definition
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3 Contributions of a Champion
(1) Expresses Enthusiasm and Confidence
(2) Persists under Adversity
(3) Gets the Right People Involved
Tags: champion, deck 2, roles
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6 Risks of a Champion
  • Unrealistic idealization of one hero
  • Difficulty of an ex ante identification of the “right” champion
  • Problems to motivate a potential champion for “his” task
  • Dependency of the organization on a single person
  • Limited management capacity  of a single person
  • Cooperation with other key persons is not defined
Tags: champion, deck 2, roles
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2 Perspektiven der innovation blocking barriers
Barriers of Will
> Investment
> Acceptance

Barriers of Capability
> Development
> Implementation
Tags: barriers of will, deck 2, roles, witte
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7 Contributions of the Power Promotor
Zugang, Legitmierung, Schutz:

  • has access to material resources
  • acts as an investor
  • influences priorities and schedules
  • legitimizes projects
  • influences personnel decisions
  • blocks opposition
  • protects expert promotors
Tags: deck 2, promotor, roles, witte
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6 Contributions of the Expert Promotor
Knowledge, Executer, Problem-Solver
  • knows critical details
  • develops alternatives
  • evaluates external solution proposals
  • implements concepts
  • tests prototypes
  • solves problems
Tags: deck 2, roles, witte
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4 negative, 3 positive Characteristics of Opponents + 2 types of opponents
  • Resist change
  • Delay or prevent innovations
  • Create agendas for organizational opposition (e.g. committees)
  • Act in a subtle fashion

  • Point out informational needs
  • Anticipate risks and potential causes of resistance
  • Question the effectiveness of the innovation

>> Opponent by Power
>> Opponent by Know-how
Tags: deck 2, opponent, roles
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Interaction of Promotors and Opponents
Tags: deck 2, opponents, roles, witte
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2 dimensions of support of the Process Promotor
concerning persons...
  • connects with decision-makers and cares for their support
  • searches, finds, motivates and supports experts
  • advertises the innovation internally

concerning processes...
  • is aware of internal processes and restrictions
  • provides the project's progress
  • plans and controls the relevant activities
Tags: deck 2, process, roles, troika
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Definition of the Relationship Promotor
Main task Bridging Boundaries

A person
  • who actively and intensively
  • advances inter-organizational exchange processes
  • through good personal relationships to key actors  who dispose of critical resources

Power sources
  • Social competences
  • Knowledge of networks
  • A portfolio of relationships
Tags: deck 2, relationship, roles
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Inter-Organizational Barriers and Problems which a RP can overcome
  • No knowledge of appropriate partners > matching prob
  • No will to cooperate  > trust & commitment prob
  • No ability to cooperate > understanding prob
  • No permission to cooperate > third-party prob

>> Relationship Promotors help to surmount these inter-organizational barriers
Tags: deck 2, relationship, roles
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7 Contributions of a Relationship Promotor
Market Expert, Social Mediator, Flow Manager
  • has market-based influence
  • knows players and rules of a market
  • finds adequate cooperation-partners and promotes them
  • has social competence, and good external networks
  • gives contact to internal promotors
  • builds trust, solves conflicts, supports common goals between firms
  • plans, controls, moderates exchange processes, supports flow of information
Tags: deck 2, relationship, roles
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Innovator roles: With a growing degree of technological innovativeness...
inward-looking roles of expert-, process- and relationship-promotor show growing negative effects

The negative effects of the power promotor are explained by the highly innovative projects that could not be improved by increasing resources. Because of that, the common reason for positive effects of TMTs does not apply.

The higher the degree of innovation – the more heavily the top
management will be overstrained
  – the more it should count on
lower and middle management, whose professional task it is to
deal with challenging projects. 

outward-looking roles of technological gatekeeper, relationship-
promotor and project leader show growing positive effects.

Explaination:
With a new technology not only the technological knowledge of the
innovating company changes, but also of their competitors, customers, suppliers and research partners. 

That is why the company also has to keep up with this newly arising
external knowledge and its new applications.

Tags: deck 2, radical innovation, roles
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4 motivational bases of promotors
Tags: deck 2, motivation, promotor
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Definition of Technological Gatekeeper (TGK)
Technological Gatekeepers are key persons in innovation-related communication processes who supply scientists and engineers in the industrial R&D divisions informally with relevant information through external sources.
Translated from Gerpott/Fleischer/Domsch, 1987,  p. 703

„individuals who maintain consistent, ongoing contact outside their organizations, who know the way in which outsiders differ in their perspective from their own organizational colleagues, and who are able to translate between the two systems.“
Allen/Tushman/Lee, 1987, p. 703

„those key individuals who are both strongly connected to internal colleagues and strongly linked to external domains.“
Tushmann/Katz, 1980, p. 1071
Tags: deck 2, gatekeeper, roles
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7 Contributions of Technological Gatekeepers
intern und extern vernetzt, Kontakter, expert selector
  • Good Position in Knowledge Networks („Research Communities“ and/or „Communities of Practice“)
  • Search for technical information; funneling, assessment,
  • consolidation and storage of information
  • Promotion of socialization processes within the work group
  • Helps to develop personal contact to external information partners
  • Social Competence and Personal Credibility > Opinion Leader
  • Selection of technical information; translation, preparation,
  • interpretation and dissemination of information
  • Expert Knowledge, particularly from outside the organization
Tags: deck 2, roles, technological gatekeeper
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Definition of a team
A team can be defined as a social system of three or more people, which is embedded in an organization (context), whose members have a common identity, and who collaborate on a common task (teamwork).

für Gemünden gilt team=group
Tags: deck 2, teams
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4 development stages of a team
1. forming orientation stage
> get to know each other

2. storming differentiation stage
> stage of power and coalition games

3. norming integration stage
> looking for harmony

4. Performing
> concentration on the goal
Tags: deck 2, team
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5 team basics
1. small number of people

2. complementary team members' skills

3. specific goals and meaningful purpose
> goals are defined
> goals are output-oriented and "SMART"

4. common approach

5. mutual and individual accountability
Tags: deck 2, team
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teamwork model mcGrath
Viel zu einfach sagt Gemünden!
Input
  • individual-level factors - skills, attitudes, personalities
  • group-level factors - structure, level of cohesiveness, size
  • environment-level factors - task characteristics, reward structure, level of stress

GROUP INTERACTION PROCESS

Output
  • Performance outcome - quality, speed to solution, number of errors
  • other outcomes - satisfaction, cohesiveness, attitude change--

Tags: deck 2, teams
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Hoegl's TWQ Model (3 columns, 5 boxes)
Team design
  • Team Composition
  • Team Leadership

Process
Teamwork Quality

Outcomes
  • Team Performance
  • Personal Success

Tags: deck 2, hoegl, teams
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37
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Six dimensions of Teamwork Quality
(1) Communication
(2) Coordination
(3) Balance of Member Contributions
(4) Mutual Support
(5) Effort
(6) Cohesion
Tags: deck 2, hoegl, teams
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38
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Theoretical Framework for Within-Team and Between-Team Collaboration
  • What constitutes collaboration within teams and between teams and how can it be measured?
  • Is the quality of collaboration related to the performance of individual teams within multi-team projects?
  • What is a more important predictor for the success of teams?
  • Within-team collaboration or between-team collaboration?

Tags: between teams, deck 2, teams, twq
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3 Parts of the "Between-Team Collaboration" Construct
  • (Workflow) Integration
  • > Negotiation and synchonization of technical issues, goals, priorities> informal and formal mechanisms
  • Commitment to Project (social integration)
  • >Responsibility for the overall project goals, project cohesion
  • Dysfunctional Conflicts (poltical integration)
  • > interpersonal, affective conflicts due to incompatible team goals, communication barriers, competition for resources
Tags: btc, deck 2, inter-team, twq
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Practical implications of TWQ and BTC
Actively manage collaboration within and between teams to achieve high overall performance

Increase TWQ by appropriate team design (social skills) and
participative leadership style

Foster BTC by encouraging horizontal information flow, clarifying
interfaces between teams, setting integrative goals
Tags: btc, deck 2, results, twq
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Flashcard set info:
Author: Florian
Main topic: BWL
Topic: Human Side of Innovation
School / Univ.: TU Berlin
City: Berlin
Published: 13.07.2013
Tags: Innovation
 
Card tags:
All cards (53)
additional (1)
authentic (1)
barriers of will (1)
between teams (1)
brainstorming (3)
btc (2)
champion (3)
climate (3)
creativity (9)
deck 1 (12)
deck 2 (25)
deck 4 (8)
deck 5 (2)
deck5 (1)
Definition (1)
diversity (3)
gatekeeper (1)
hoegl (2)
implementation (1)
individual facilitators (1)
innovation (2)
inter-team (1)
kearney (1)
leadership (3)
motivation (1)
opponent (1)
opponents (1)
process (1)
promotor (2)
radical innovation (1)
relationship (3)
results (2)
roles (14)
tci (2)
team (2)
teams (5)
technological gatekeeper (1)
troika (1)
twq (3)
witte (4)
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