This flashcard is just one of a free flashcard set. See all flashcards!

WHAT the business will look like after the programme is finished. Focus on outcomes.
Does not describe HOW the programme will achieve the outcomes.

Main topic headings (POTI)

Process	New & modified processes, business models and performance requirements
Organisation	New skills, organisation structures and culture
Tools & Technology	New infrastructure: buildings, office space, IT, etc
Information	New or modified information and data