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All main topics / ITIL / ITIL Foundation-Prüfung / ITIL
13
Definition: Goal + Zielvorgaben eines Goals
aus Aufträgen abgeleitete grobe Zielsetzungen

Zielvorgaben
S specific
M measurable
A accepted
R realistic
T timely
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Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
Published: 28.01.2017

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