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All main topics / Flight Attendant / Terms / SWA Flight Attendant Terms and Abbreviations
31
Customer Service Supervisor (CSS)
A Ground Operations Leader who can assist with irregular situations. CSSs are available to help resolve Customer conflicts or accommodate Customers in the event of delays or cancellations.
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Flashcard info:
Author: Mike Maldy
Main topic: Flight Attendant
Topic: Terms
Published: 07.01.2014

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