This flashcard is just one of a free flashcard set. See all flashcards!
72
Which questions concerning organisational control should be asked?
Managers must monitor and evaluate:
- Is the firm efficiently converting inputs into outputs?
o Are units of inputs and outputs measured accurately?
- Is product quality improving?
o Is the firm’s quality competitive with other firms?
- Are employees responsive to customers?
o Are customers satisfied with the services offered?
- Are our managers innovative in outlook?
o Does the control system encourage risk-taking?
- Is the firm efficiently converting inputs into outputs?
o Are units of inputs and outputs measured accurately?
- Is product quality improving?
o Is the firm’s quality competitive with other firms?
- Are employees responsive to customers?
o Are customers satisfied with the services offered?
- Are our managers innovative in outlook?
o Does the control system encourage risk-taking?
Flashcard info:
Author: Egregius
Main topic: BWL
Topic: Personalwirtschaft
School / Univ.: Universität Mannheim
Published: 11.03.2010