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All main topics / Business Economics / Organizational Behavior / Organizational Behavior Ch. 7
Workplace Aggression
Includes a variety of behaviors that are intended to have the within or directly related to the organization or the organization itself

Three broad categories
Hostility - abusive verbal or symbolic behaviors such as the silent treatment
Obstructionism - behaviors that are designed to hamper the individual's performance such as refusing to provide needed resources
Overt Aggression - many types of assault, violence, or destruction of property
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Flashcard info:
Author: robertsonsb
Main topic: Business Economics
Topic: Organizational Behavior
Published: 27.02.2010




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