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All main topics / BWL / Personalwirtschaft / Management II
Name important Communication Skills for Managers as Senders.
• Send clear and complete messages.
• Encode messages in symbols the receiver understands.
• Select a medium appropriate for the message and, importantly, one
that is monitored by the receiver.
• Avoid filtering (holding back information) and distortion as the
message passes through other workers.
• Ensure a feedback mechanism is included in the message.
- Provide accurate information to avoid rumors.
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Flashcard info:
Author: Egregius
Main topic: BWL
Topic: Personalwirtschaft
School / Univ.: Universität Mannheim
Published: 11.03.2010




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