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62
Welcher Prozess enthält einen Business-, Service- und Component-Sub-Prozess?
a) Capacity Management
b) Incident Management
c) Service Level Management
d) Financial Management
a) Capacity Management
b) Incident Management
c) Service Level Management
d) Financial Management
a
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017