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All main topics / Business Economics / Behavior, Managment and Organisation / BMO
99
When Neal Patterson, CEO of Lerner Corporation, sent his seething e-mail to 400 managers, he erred by selecting the wrong xxxxxxx.

A) channel for his message
B) message
C) distribution
D) emotional charge
E) none of the above
A) channel for his message
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Source: p. 401
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Flashcard info:
Author: Elisa
Main topic: Business Economics
Topic: Behavior, Managment and Organisation
School / Univ.: Hanze Hogeschool
City: Groningen
Published: 14.02.2010

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