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33
Welche Rolle ist in der Organisation für einen bestimmten Service verantwortlich ("accountable")?
a) der Service Level Manager
b) der Business Relationship Manager
c) der Service Owner
d) der Service Continuity Manager
a) der Service Level Manager
b) der Business Relationship Manager
c) der Service Owner
d) der Service Continuity Manager
c
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung V3
Published: 31.01.2017