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54
Was sind die Grundprinzipien von Service Design?
- People (culture, organization, skills)
- Processes (how, where, when)
- Partner (suppliers, manufacturers, vendors)
- Products (services, technology, tools)
Flashcard info:
Author: ronja1301
Main topic: ITIL
Topic: ITIL Foundation-Prüfung
Published: 28.01.2017